Chatbot based Customer Support & Engagement

Meet Pipe, chatbot that helps you provide customer support, run inline engagement campaigns
and cross channel conversion right inside messengers

Simple Chatbot. Smarter Engagement.

Communicate.

Pipe allows your customers to follow you on Facebook messenger to get important updates about your products & services. It makes it easy for you to instantly communicate about specials and deals on messengers. Drive more traffic to your business by delivering promotions to your customers right inside their favorite messengers.

Chat.

Your customers no longer need to call you, they can simply look you up using PipeBot on Facebook messenger and chat with one of your customer support agents. PipeBot is powered by smart routing algorithm which routes chat requests to one of your available support agents. Make it easy for your customers, deliver products and services right inside their favorite messengers.

Engage.

PipeBot allows you to run inline surveys, contests and sweepstakes right inside messengers. Your customers can simply participate and engage with you using PipeBot. 

Convert.

Run engagement campaigns across traditional channels such as TV, Print or Social Media and let your customers know that they can participate from their favorite messengers. User can simply chat with PipeBot on Facebook messenger to participate. Simply configure Pipe handle for your campaign and broadcast the handle to your customers when you are ready to launch the campaign.

Make it easy

for your customers to engage

Intelligent Routing

You can have multiple agents to provide support to your customers. Your support agent can simply use Facebook messenger to chat with customers. PipeBot uses intelligent routing to send the incoming chat request to appropriate agent.

Instant
and Inline

Instantly communicate with your customers right inside messengers. Customers don't need to pickup the phone and dial your number. They can simply find you and chat with you on messengers using PipeBot. You can run inline engagement campaigns to engage your customers.

Drive
more traffic

More meaningful and timely engagements on messengers will drive more traffic to your business. PipeBot enables you to be there for your customers whenever they need you.

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